FAQ

Home > FAQ

General Questions

Are you directly manufacturer or trader?
We are directly manufacturer from dongguan, China, welcome to visit.
Is your material environmental?
Yes, our material is approved by ISO 9001/FCC/CE/ROHS.
Can you make my own design?
Sure,of course, we have our own R&D team to help you finish it.
Could you print my logo on your package or customized my own package?
Yes, just need to offer logo and package original file for us, we will make effect drawing for you to confirm and proceed.
What is the shipping port?
We ship the goods via Shenzhen or Guangzhou port.
How long will we get the order?
For stocked goods, it will take 1-5 days to ship without other drafts. For no stocked goods, the lead time depends on order quantity.
How do you control the quality?
We will make samples before mass production, and mass production will be arranged after samples approved. Doing 100% inspection during production, then do random inspection before packing, taking pictures after packing.
Can you guaranteethe qualityof product?
Sure , high quality give us confidence to do business with your company. Long-term cooperation is what we need most instead of short-term cooperation.
Can you accept all the delivery terms and payment terms?
We usually do FOB delivery terms and payment terms T/T or Trade Assurance Service from Alibaba.com.
Have a trouble?
Didn’t find
an answer?
Contact us
Contact Information
Contact Us on Our Website 24/7
Customer Service Hours:Monday-Friday 9am-6pm 
No.429, Changdong Road, Changping Town, Dongguan
City,Guangdong Province, China
jobshuang@earphonetech.com
We have four production bases, with a total area of over 30,000 square meters and a total workforce of more than 2,000 people.
Copyright © 2025 HuiEn Bluetooth Earphone Factory. All Rights Reserved